Contact Information
Headquarters:
207 White Horse Pike Haddon
Heights, NJ 08035Phone:
800.468.PAII (7244) 856.310.1102Fax:
856.310.1105
Board of Directors Jo
Ann Bell ~PAII Founder
Dan Brown ~Swift
House Inn AnneMarie
DeFreest ~Inn at the Round Barn Farm Joyce
Schulte ~Chambered Nautilus B&B Inn David
Hiler ~Hiler Hospitality Peter
Glaubitz ~Ex Officio Debrah
Mosimann ~Swiss Woods
Kristie Rosset ~Lookout Point Lakeside Inn Liza
Simpson ~Aspiring Innkeeper Jay
Karen ~ PAII
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The
story behind the Professional Association of Innkeepers International
In 1988 two innkeepers,
Pat Hardy and JoAnn Bell, created the Professional Association of Innkeepers International
(PAII) as an outgrowth of their successful monthly newsletter, innkeeping.
Their goal was to serve the industry nationally by providing programs and services
that would enhance the professional skills of both active and aspiring innkeepers.
From a tiny office in Santa Barbara, California, PAII has grown into a national
organization of nearly 3000 members. Pat and JoAnn retired from the association
in 2002, and turned the successful association over to an industry consortium
called the Distinguished Inns Alliance. Today PAII is run by a professional staff
based in Haddon Heights, New Jersey. It is governed by a nine person Board of
Directors, along with numerous committees and task forces. PAII's
mandate is to provide education, information, networking, advocacy, business opportunities
and research relating to the innkeeping industry. The monthly innkeeping
newsletter lives on, and is supplemented by our website, www.paii.org,
and a variety of publications on staffing, marketing, operations, legal issues,
zoning, safety, finance, and selling an inn. PAII provides continuing education
programs via our Member Hotline as well as at our national Convention, where experienced
innkeepers are challenged and new innkeepers brought up to speed at events featuring
dozens of workshops, nationally known experts, and the industry's largest trade
show. The PAII Industry Study is the industry's most widely respected source of
information on the economics of running a successful bed and breakfast or country
inn; PAII also tracks trends in travel and hospitality. Through our national status,
we have been able to develop many partnerships with vendor members to afford our
members substantial discounts on everything from bankcard processing to health
insurance, mattresses, coffee or job postings. PAII
also strives to act as a clearing house of information and support for numerous
state B&B organizations. It has hosted conferences for state association leaders
many times over the years, and its executives are frequent speakers at state events.
PAII represents the B&B community to the larger travel and hospitality industry
with ties to the Travel Industry Association, AAA, Mobil Travel Guide, AHLA, as
well as with various government agencies at both the state and Federal level.
PAII's
Mission Statement
We are committed to fostering a knowledgeable, caring and conscientious community
of professional innkeepers, networking with each other throughout the world.
PAII Vision Statement
PAII LISTENS
to the needs and desires of the innkeeping community, which includes aspiring,
active, interim and retired innkeepers, as well as industry suppliers and allied
organizations
PAII SERVES
the innkeeping community by connecting people to share ideas, solve problems,
build relationships and conduct business
PAII
REPRESENTS the
innkeeping community through successful public and media relations efforts and
public policy advocacy PAII
STANDS FOR a commitment to excellence
and professionalism within the innkeeping community and among the general public
PAII LEADS
the innkeeping community by supplying progressive, reliable and relevant information,
education and resources aimed at supporting individual success
PAII THRIVES
as a successful and formidable trade association representing most innkeepers
throughout the United States and beyond
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